- Small Orders: Small orders are sent via UPS within one business day.
- Larger Orders: For larger orders that may require special handling or exceed UPS size and weight limits, we use freight shipping services. These orders are processed promptly, and we work with reputable freight carriers to ensure safe and secure delivery.
Shipping costs are calculated based on the size, weight, destination, and shipping method chosen during the checkout process. We aim to provide competitive and fair shipping rates to our customers.
Damaged or Lost Shipments
While we take every precaution to ensure your orders are delivered in excellent condition, accidents can happen. If your order arrives damaged, please contact us immediately, and we will work to resolve the issue promptly. In the case of lost shipments, we will initiate an investigation with the carrier to track and locate your order.
If you have any questions or concerns about our shipping policy or specific shipping inquiries, please don't hesitate to reach out to our customer support team at email@example.com or 888.221.0312. We appreciate your business and strive to provide you with a reliable and efficient shipping experience.